Last Updated: May 13, 2026
At Alvynn Casino, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or play at Alvynn Casino.
By using Alvynn Casino, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, date of birth, and gender
- Email address and phone number
- Residential address
- Government-issued ID (for verification)
- Payment details (processed securely by third-party providers)
Usage and Technical Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Game play history and preferences
Marketing and Communication Data
- Your marketing preferences
- Records of promotions you have claimed (e.g., Alvynn bonus, Alvynn free spins)
2. How We Use Your Information
We use your information to:
- Create and manage your gaming account
- Process deposits, withdrawals, and transactions
- Provide and improve our games and services
- Verify your identity and comply with legal requirements (KYC/AML)
- Send you important account notifications
- Offer personalized bonuses and promotions
- Prevent fraud and ensure platform security
- Comply with Canadian regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Payment service providers
- Game content suppliers and software providers
- Identity verification and fraud prevention agencies
- Legal authorities when required by law
All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.
4. Cookies and Tracking Technologies
Alvynn Casino uses cookies and similar technologies to:
- Remember your login details
- Provide a personalized experience
- Analyze site traffic and improve performance
- Deliver relevant marketing offers
You can manage your cookie preferences through your browser settings at any time.
5. Data Security
We implement industry-standard security measures including:
- SSL encryption for all data transmissions
- Secure servers and firewalls
- Regular security audits
- Strict internal access controls
While we strive to protect your information, no system is completely impenetrable. You also play an important role by keeping your login credentials confidential.
6. Your Rights as a Canadian Player
Under Canadian privacy laws (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Withdraw consent (subject to legal and contractual restrictions)
- Request deletion of your data (where applicable)
To exercise these rights, please contact us using the details below.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize it.
8. International Data Transfers
Some of our service providers may be located outside Canada. We ensure appropriate safeguards are in place to protect your information in line with Canadian privacy standards.
9. Children’s Privacy
Alvynn Casino is not intended for individuals under 19 years of age. We do not knowingly collect data from minors. If we discover a user is underage, we will close the account and delete all related information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team:
- Live Chat: Available 24/7 on the website
- Email: support@alvynn.com
We will respond to your request as quickly as possible.